Customer Testimonials


Google logo
Google Mar 22, 2019
 
Google logo
Google Mar 22, 2019
 

Richard was very accommodating. He went out of his way to make sure I was satisfied with my service I give him an A +

Read at Google

Google logo
Google Mar 21, 2019
 

Request for roadside service was easy & fast

Read at Google

Google logo
Google Mar 21, 2019
 

I received excellent service from my advisor, Desmond Ballard!Thank you!

Read at Google

Google logo
Google Mar 21, 2019
 

Amazing service and staff!

Read at Google

Google logo
Google Mar 20, 2019
 

Looking for a new Mercedes Sprinter or Metris Van? This is THE PLACE folks. You will never get the First Class service experience and the fair price anywhere else. I purchased multiple vehicles from this dealer. They earned my trust and my custom. Will be back whenever a new vehicle is needed. Great Job Sprinter Department! Truly exceptional!!

Read at Google

Google logo
Google Mar 20, 2019
 
Google logo
Google Mar 20, 2019
 

My service advisor Jose Ramos was great, He made sure my experience was as good as it could be!

Read at Google

Google logo
Google Mar 20, 2019
 
Google logo
Google Mar 20, 2019
 

The Service center is fairly wonderful and I’d give the people in there at least 4/5 stars. Deyvisonn Martins was a pleasure to work with and I will seek him out next time I’m in for service. Unfortunately, their sales department is nowhere close to the same service. I literally had to stare at two 50+ grown adults that were fighting and bickering on the sales floor and tell them, “it’s time to adult now”. They both worked there in sales. Neither offered any help. I decided to buy a 2017 CPO with cash and the process took from 9am-430pm. Not once was I offered any drink or food. I found a vending machine tucked away in their well below mediocre lounge/waiting area. Truly the worst lounge area I’ve ever seen in a Mercedes dealership, ever! And I know I’m not the typical customer, 26 and tatted, but dear lord no one wants to offer any help. I walked around for over 15mins before receiving any help. And worst of all this woman Violet Nalbandian was the first to help me and led me down the wrong path. Not only was she extremely rude, but she refused to listen to my needs and offer anything that met my criteria. Rather she continuously insisted that I lease a brand new vehicle. I had to go around her and find someone willing to help. Corry Polk and his manager Corrine were very kind and helpful and didn’t waste my time but rather had to make up for time wasted by Violet. And before it all, I was ignored online by Enrique. And once you’re all set and ready to pay they pass you off to finance and that process was horrendously slow and poorly operated (understaffed). I’m still in shock to the lack of efficiency in that sales building. Aside from Corry and Corrine I did not feel valued at all. And to top it all off that crazy Violet lady is still passive aggressively texting me, days after I bought my new vehicle. I recommend you avoid her at all costs. They need to remove some old people and move some the new ones up. Too much ego and rudeness on that sales floor. Don’t judge me, service me. There’s too many Benz dealers in Southern California to allow this poor behavior to continue. I would recommend you go straight to Corry and Corrine or go elsewhere.

Read at Google

 

Saved
Saved Vehicles ×

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact
Contact Us ×

(310) 659-2980

Call Now

9250 Beverly Boulevard • Beverly Hills, CA 90210

Get Directions

Today's Hours:

Open Today! Sales: 10am-6pm

Service: Closed

Parts: Closed

[schema type="organization" orgtype="LocalBusiness" url="www.bhbenz.com" name="Mercedes-Benz of Beverly Hills" description="" street="9250 Beverly Boulevard" city="Beverly Hills" state="CA" postalcode="90210" country="United States" email="" phone="(310) 659-2980" logo="https://di-uploads-pod8.dealerinspire.com/mercedesbenzofbeverlyhills/uploads/2016/08/beverly-hills.jpg"]
Mercedes-Benz of Beverly Hills
Mercedes-Benz of Beverly Hills
9250 Beverly Boulevard
Beverly Hills, CA, 90210 United States
(310) 659-2980
https://di-uploads-pod8.dealerinspire.com/mercedesbenzofbeverlyhills/uploads/2016/08/beverly-hills.jpg
Mercedes-Benz of Beverly Hills 34.0769641, -118.3946635.