Great service, great communication. I made an appointment, dropped the car off. Had an estimate the same day and the car was ready and even washed the next day.

I made an appointment for Monday morning at 7am I was able to set my appointment in Sunday night and get in by Monday. I needed to get a recall done and something diagnostic to find out what was happening with a acceleration studder I was able to get everything done smoothly and quickly. My service advisor was very knowledgeable and was able to tell me what was wrong with the car.

Easy to make an appointment. Terry McKee explained everything needed and cost matched his estimate. Promised loaner car was immediately available. Terry has been my service representative for 30 years. He has always been responsive and gone out of his way to be helpful.

great service, very nice staff, clean and open facilities, my car is sparkling clean and working great after the service. thank you so much mercedez

Friday afternoon I drove into Beverly Hills Mercedes with a dangerously low tire (& no appointment) . ServiceAdvisor Muniq Bynum went above and beyond taking care of me, fortunately located a tire & also made sure my car received the necessary computer update it needed while I was waiting there getting the tire replaced! Thank you Muniq for staying late to assure everything was finished!